FAQs - Thuma Order Status, Returns, & Support | Thuma

Classic Bed

Signature Bed

Essential Bed

Classic Daybed

Nest Dresser

Nest Credenza

Nest Shelf

Nest Shelving

Pillar Bookshelf

Classic Headboard

Classic Headboard Cushion

Pillowboard

Classic Nightstand

Nest Nightstand Open

Classic Dog Bed

The Nest Nightstand

Pedestal Side Table

C Side Table

Hybrid Mattress

Marbled Wool Rug

Felt Sleeve

Classic Bedside Tray

Felt Tops

Felt Liners

Bedding

Spa Collection

Classic Underbed Drawer

Felt Underbed Bin

Felt Bins

Gift Card

Shipping and Delivery

Ordering, Returns, and Support

Sustainability

The Brand

Still Need Help?

Our concierge team is happy to assist. Please send a note to help@thuma.co and they’ll be in touch within one business day.

Classic Bed

Signature Bed

Essential Bed

Classic Daybed

Nest Dresser

Nest Credenza

Nest Shelf

Nest Shelving

Pillar Bookshelf

Classic Headboard

Classic Headboard Cushion

Pillowboard

Classic Nightstand

Nest Nightstand Open

Classic Dog Bed

The Nest Nightstand

Pedestal Side Table

C Side Table

Hybrid Mattress

Marbled Wool Rug

Felt Sleeve

Classic Bedside Tray

Felt Tops

Felt Liners

Bedding

Spa Collection

Classic Underbed Drawer

Felt Underbed Bin

Felt Bins

Gift Card

Shipping and Delivery

Ordering, Returns, and Support

Sustainability

The Brand

Still Need Help?

Elevated design for thoughtful living.

MINDFUL DESIGN

CONCIERGE SERVICES

LIFETIME WARRANTY

Classic Bed

What are the dimensions of the Classic Bed Frame?

How much space is under the Classic Bed?

How tall is the Classic Bed?

How long does it take to set-up/breakdown the Classic Bed?

Do I need a box spring?

What color is the Classic Bed?

What is The Pillowboard?

What is the Classic Headboard?

How do I choose between the Pillowboard and the Classic Headboard?

Can I purchase the Classic Bed without the Pillowboard or the Classic Headboard?

Does the Pillowboard have to go up against the wall? What about the Classic Headboard?

How strong is the Classic Bed?

Does the Classic Bed work with my mattress?

Will the Classic Underbed Drawers match the Classic Bed in color?

What size mattresses work with the Classic Bed?

Is the Classic Bed GREENGUARD Gold certified?

How far into the Classic Bed does the mattress sit?

What is the difference between the Classic Bed and the Classic Daybed?

Where is the Classic Bed made?

Will the Classic Headboard match the Classic Bed in color?

Signature Bed

How strong is the Signature Bed?

Where is the Signature Bed made?

How long does it take to assemble and disassemble the Signature Bed?

What’s the difference between the Signature Bed, Essential Bed, and Classic Bed?

Will the Signature Bed work with my mattress?

What are the dimensions of the Signature Bed?

Signature Bed Warranty

Essential Bed

Where is the Essential Bed made?

Is the Essential Bed GREENGUARD Gold certified?

What are the dimensions of the Essential Bed?

How tall is the Essential Bed?

How long does it take to assemble and disassemble the Essential Bed?

Do I need a box spring?

What color is the Essential Bed?

How strong is the Essential Bed?

What’s the difference between the Essential Bed and the Classic Bed?

Will the Essential Bed work with my mattress?

Does the Essential Bed work with the Pillowboard?

Classic Daybed

What is the difference between the Classic Bed and Classic Daybed?

What are the dimensions of the Classic Daybed?

How much space is under Classic Daybed?

How tall is the Classic Daybed?

How long does it take to set-up/breakdown the Classic Daybed?

Do I need a box spring?

What color is the Classic Daybed?

What is the Pillowboard?

How strong is the Classic Daybed?

Does the Classic Daybed work with my mattress?

Will the Classic Underbed Drawer match the Classic Daybed in color?

What size mattress works with the Classic Daybed?

Is the Classic Daybed GREENGUARD Gold certified?

How far into the Classic Daybed does the mattress sit?

Where is the Classic Daybed made?

How do I care for the Classic Daybed?

Nest Dresser

How long does it take to set-up the Nest Dresser?

How many configurations can I make with the Nest Dresser?

Is the Nest Dresser compatible with the Nest Shelf?

What color is the Nest Dresser?

Where is the Nest Dresser made?

What are the dimensions of the Nest Dresser?

What are the dimensions of the Nest Dresser drawer?

Can I purchase single Drawers for the Nest Dresser?

Is the Nest Dresser GREENGUARD Gold certified?

How do I care for the Nest Dresser?

Nest Credenza

How long does it take to set up the Nest Credenza?

How many configurations can I make with the Nest Credenza?

Is the Nest Credenza compatible with the Nest Cubby and the Nest Drawer?

What color is the Nest Credenza?

Where is the Nest Credenza made?

What are the dimensions of the Nest Credenza?

Can I purchase single Drawers and Shelves for the Nest Credenza?

Is the Nest Credenza GREENGUARD Gold certified?

How do I care for the Nest Credenza?

Nest Shelf